Support
Support begins with understanding the application. HB Torque coordinates product selection, configuration and project requirements for tightening, handling and assembly systems.
Application review
We review torque or payload, working range, cycle time, tooling, ergonomics, controls and traceability needs before recommending a configuration.
Configuration & integration
Project scope can include mechanical interfaces, tooling, controllers, PLC communication, workstation integration and acceptance criteria.
Installation, commissioning & training
On-site or remote services can be defined in the quotation according to project location, equipment scope and customer requirements.
Spare parts & after-sales support
Provide the equipment model, serial number, photos or video, fault description and site contact so the correct support path can be identified.